Privacy Policy

This privacy policy describes the treatment of certain Personal Information provided by you or collected by us on www.invideo.io where this privacy policy is posted.

By using our Services, you are hereby consenting to collection of your information by us. The information in some cases may include Personal Information and Sensitive Personal Information. You will be required to confirm your acceptance of this Privacy Policy.

1. Legal Basis for Collecting Information

We collect certain Information because it is necessary for us to be able to provide and administer the Service and its features. We also collect certain Information to comply with specified statutory requirements.

Such data is processed based on your consent. To the extent that processing is carried out on the basis of consent, it is for you to give such a consent and you may at any time, wholly or partly, withdraw your consent. Even if you have consented to our using your information for a specific purpose, you will have the right to change your mind at any time, but this will not affect any processing that has already taken place.

2. Type of Information That We Collect

We collect the following information as and when you access and use the Services:

I. Registration Information

Information you provide when you create an account, including:

• First name and surname
• Country of residence
• Gender and age
• Email address, username and password
• Postal address and telephone number
• PAN and GST numbers

II. Usage Information

Information collected when you use our Services:

• Location information (from mobile device or IP address)
• Usage, viewing and technical data
• Device identifier or IP address
• Information provided in public forums

III. Support Information

Information provided when you contact us for support, including messages sent through our communication features.

3. How and Why We Collect Your Information

We collect information through technology, such as cookies and web beacons when you use our Services. The information helps us:

• Provide service notifications via email based on your preferences
• Contact you regarding services, surveys, research studies, and promotions
• Better understand your interests and needs, and improve the Services
• Conduct market analysis, research, and business development
• Provide, manage, and improve the Services
• Protect our Services and users
• Understand and resolve technical issues
• Prevent, detect and investigate potential prohibited or illegal activities

4. Sharing with Third Parties

InVideo provides tools that enable you to import and export information to and from third party services like YouTube or Facebook. These services are governed by their own API policies and terms of service.

Service Providers

We use the following third-party services:

• Sendgrid, Intercom and Mixpanel: For transactional emails (we share name and email address)
• Stripe: For payment processing and analytics

5. Prohibited Content

While using our Services, you shall not upload content that:

• Belongs to another person without proper rights
• Is harmful, harassing, defamatory, obscene, or objectionable
• Harms minors in any way
• Infringes any patent, trademark, copyright or proprietary rights
• Violates any applicable laws
• Deceives or misleads users
• Impersonates another person
• Contains viruses or malicious code
• Threatens national security or public order

6. Your Controls and Choices

You can control your choices regarding our collection, use and sharing of your information:

• Correct, update and delete your account information
• Change preferences for subscriptions and notifications
• Request access to personal information we hold about you
• Choose whether to receive marketing communications
• Exercise your right to data portability

7. Data Retention

We keep Personal Information only as long as necessary for the purpose of processing. This means Personal Information will be stored for as long as you have an account and as required by law.

We may store data for longer if required by law or in our legal interests, such as during ongoing legal proceedings.

8. Data Security and Integrity

The security, integrity and confidentiality of your Personal Information are extremely important to us. We have implemented comprehensive security measures:

• Technical, administrative and physical security measures
• TLS/SSL encryption for all data transmissions
• Database backups encryption
• Limited access to personal information
• Regular security procedure reviews

9. Global Data Transfers

We operate globally and may transfer your Personal Information to third parties worldwide for the purposes described in this policy. Wherever your information is transferred, we take reasonable steps to safeguard your privacy.

By accepting this Privacy Policy, you explicitly consent to the transfer of your Personal Information to third parties globally.

10. Changes to This Privacy Policy

We may change this privacy policy to accommodate new technologies, industry practices, regulatory requirements or for other purposes. We will provide notice through the contact details you provide.

11. Contact Information

12. Cookies Policy

What are Cookies?

Cookies are pieces of information that a website places on your computer's hard drive when you visit. They help recognize you as an existing user and improve your experience.

How We Use Cookies

• Authentication: Show personalized information when signed in
• Security: Enable security features and detect malicious activity
• Preferences: Remember your communication and product preferences
• Analytics: Learn how our services perform in different locations

Controlling Cookies

You may block or limit cookies, but this may affect your user experience and prevent personalized features from working correctly.

Definitions

Personal Information: Information that identifies a person directly or indirectly.

Sensitive Personal Information: Includes passwords, financial information, health data, biometric information, etc.

Anonymous Information: Information that cannot reasonably identify an individual.